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Website Privacy Policy

Website Privacy policy for Helen’s Hypnotherapy
Last updated October 7, 2025

 

1. Introduction

I am committed to protecting your privacy and ensuring the confidentiality of your personal information, especially given the sensitive nature of my services. This privacy policy explains how I collect, use, and protect your data through my website at helenshypnotherapy.com. Should you undertake hypnotherapy sessions with me, I will share my full GDPR Privacy Policy with you before you consent to sessions.

 

For any questions regarding this policy, please contact me at:

 

2. Information I collect via my website

I collect information to provide you with high-quality hypnotherapy services and to operate my business effectively.

Information you may provide voluntarily through helenshypnotherapy.com:

  • Website forms: When you use my contact form or newsletter signup, you may provide me with your name, email address, and phone number.

  • Payment details: I collect billing information to process payments for my services.

Information collected automatically:

  • Website usage data: When you visit my website, my domain hosting service may automatically collect certain information about your device, browser, and how you interact with my site. This is typically gathered using cookies and includes your IP address, browser type, pages viewed, and the time and date of your visit.

 

3. How I use your information

I use the information I collect for the following purposes:

  • To respond to your inquiries submitted via my website forms.

  • To provide and personalise hypnotherapy services.

  • To communicate with you regarding your appointments, progress, or other service-related matters.

  • To process payments for my services.

  • For internal record-keeping and administrative purposes.

  • To improve my website and marketing efforts, but only with your explicit consent for any promotional emails.

 

4. Confidentiality and data sharing

I hold your personal and health information in the strictest confidence.

  • Third-party service providers: I use third-party services to assist with my business operations, such as secure scheduling apps, payment processors, and website hosting services. I will only share the minimum necessary information required for these services, and I ensure that these providers have their own strict data protection policies.

  • Supervisory consultation: For professional development and to ensure the highest standard of care, I may discuss your case with a professional supervisor. During these consultations, no personally identifiable information is ever disclosed.

  • Legal disclosure: I will only disclose your information to external parties if legally compelled to do so or to prevent harm to you or others.

  • Never for sale: I will never sell, rent, or trade your personal information to any third parties.

 

5. Data security measures

I have implemented appropriate safeguards to protect your data from unauthorised access, loss, or misuse.

  • Electronic records: Electronic client files are stored on a password-protected device or a secure, encrypted platform.

  • Physical records: Any paper records, such as intake forms, are stored in a locked cabinet in a secure location.

  • Website security: My website uses Secure Sockets Layer (SSL) encryption to protect the transmission of any information you submit through my forms.

 

6. Data retention

I will retain your personal information only as long as is necessary to provide my services and to comply with my professional and legal obligations. As mandated by my insurance company, I retain client records for a period of 7 years following my last session with clients. After this period, records are securely destroyed in a manner that protects privacy.

 

7. Cookies policy

My website uses cookies to improve your user experience and collect standard website usage information. You can choose to accept or decline cookies. Some web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer.

 

8. Changes to this policy

I may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date. I encourage you to review this policy periodically to stay informed about how I am protecting your information.

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